Sunday , February 25 2018
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When tech negatives begin to outweigh tech positives

Frictionless systems are lauded in technology-land.The easier access gets, the better, and the lower the barrier to entry the more compelling the proposition. Everything is today, now, yesterday! Immediacy trumps latency. End of.But there’s a downside to making everything exceptionally accessible. It comes at the cost of resistance, thoughtfulness, security, commitment and loyalty — the very stuff we depend on to create and maintain value in human society.It also invites predation.But what really motivates fraudsters who ruthlessly exploit our connected and open society for their own benefit?Together with the IT company Cognizant, Red Associates, a consulting firm which uses human sciences to try and solve business problems, tracked down real individuals who operate by these means to try

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Frictionless systems are lauded in technology-land.

The easier access gets, the better,...

Izabella Kaminska
Izabella Kaminska joined FT Alphaville in October 2008, which was, perhaps, the best time in the world to become a financial blogger. Before that she worked as a producer at CNBC, a natural gas reporter at Platts and an associate editor of BP’s internal magazine. She has also worked as a reporter on English language business papers in Poland and Azerbaijan and was a Reuters graduate trainee in 2004.

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